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Please arrive at least 15 minutes before your appointment because this gives you time to unwind and get more out of the early stages of your treatment and it also allows us to review your current treatment needs.
What ever you're wearing that day is suitable.
For most treatments, you'll be asked to remove some items of clothing and for body treatments we provide you with disposable underwear in generous sizes. Your comfort is our number one priority and cocooning fluffy white towels preserve your modesty at all times.
It's always advisable to mention any medical conditions or allergies when making an appointment so that we can guide you on the best treatment option to book.
Unfortunately we're unable to permit this, for health and safety reasons. So think of your local Clarins Skin Spa as your personal beauty space, a tranquil place for a little me-time.
We require 24 hours notice to cancel or change an appointment, otherwise you lose your booking fee.