Now more than ever, Clarins is with you
Our thoughts are with you and your families during this confusing and critical time.
As COVID-19 continues to disrupt our daily lives, our priority is for the safety and well-being of our customers, community and staff, wherever you might be in the world.
As Clarins is first and foremost a family dedicated to beauty from generation to generation, we understand the concern you are feeling for your own families. Our House is dedicated to sustainable beauty and well-being and please be ensured that we are by your side and 100% behind our employees at this difficult moment.
We have also trained our Beauty Advisors in ‘No Touch” product demonstrations so that they can teach you how to apply your skin care and make-up without the need for physical contact. Even if we cannot be as hands-on as usual, we will be right there, giving you all the guidance you need to become your own best beauty pro. The same applies to our spa treatments & Skin Time demonstration. Without physically touching you, our Beauty Advisors will show you how pamper your skin the Clarins way.
You can still enjoy all our products, services and complimentary samples on our online store and you can contact us, as usual, at any moment of the day or chat with us on our social channels.
We will continue to look out for one another and keep each other safe – now more than ever.
We look forward to seeing you again soon, reunited in our commitment to a better planet and a brighter future.
Christian and Olivier Courtin-Clarins
Clarins Online Covid-19 Response
Thank you for visiting us on Clarins.co.za and for trusting us with your online orders of your favourite Clarins Skincare and Beauty products.
Clarins South Africa is complying with the 21-day national lock down as announced by president Cyril Ramaphosa. Therefore, please note that any orders placed between the 23rd March & 17th of April 2020 will only be shipped from the 18th of April 2020.
The health and wellbeing of our customers is at the heart of our brand and we look forward to delivering the best products and services to you soon. Once again thank you for your loyalty and support! You are all in our thoughts during this time.
If you have any queries please contact us on CustomerCare.ZA@clarins.com